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Terms and Conditions

Transfer of Tickets and Passes

Tickets and passes are for the attendee(s) named at purchase. All tickets and passes are non-transferable without consent of Pour-d.

If you wish to transfer a ticket or pass, a request must be submitted by email to and confirmed by our staff. Pour-d reserves the right to decline any transfers.

Tickets and passes cannot be resold by the ticket or pass holder for more than the original asking price of the ticket or pass.


Cancellation Policy

All cancellation requests must be submitted by email to

More than 30 days notice

If a cancellation is requested more than 30-days prior to the event, a refund will be made minus processing fee.


No refunds at 30 days or less

Unfortunately with 30 days or less notice we have chosen not to provide refunds. At 30 days there are many demands on our time preparing for the upcoming event, we are not at liberty to promote the seat opening and try to find a replacement. There are also many costs which cannot be refunded from other vendors.


Processing Period

Any refunds will be processed within 30-days of the request.


No Shows

Guests who do not cancel in advance as outlined above, or who do not show up for the event, will not receive any refund.


Event Cancellations

Unforeseen circumstance may occur which may unfortunately require us to cancel an event. This is not a casual consideration, but a cancellation may need to be made.

Pour-d reserves the right to cancel any event. Should an event be cancelled by Pour-d, all registration fees paid will be refunded.


Weather related cancellations

Weather related cancellations will be at the discretion of Pour-d.

cancellation of the event and will be communicated by email to registrants.


Damage, Loss, Injury

We do our best to ensure events and classes are safe. Pour-d is not responsible for damage or injury to attendees and guests, or loss or damage to property.


Children at Events

Children under 5 must be accompanied by an adult at the studio



Pour-d reserves the right to decline any sales and provide a full refund to any purchases.


Appearance Release

Attendees of events understand they may be included in photos or videos of the event by Pour-d. If you do not wish to be included in photos or videos you must inform us in advance of the event.

Pour-d is not responsible for photos or videos posted by guests of the event.


Acceptance of Terms and Policies

Purchase of a registration, ticket, or pass for Pour-d event implies acceptance of these terms and policies by the attendee and any attendees they purchase on behalf of.

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